Care, Compassion & Connection: Delivering Culturally Appropriate Care in the Dental Office
Friday, June 16, 2023
1:30 PM – 3:00 PM PST
Location: Skagit 3
CE Credits: 1.5
Primary Audience(s): Dentist
Additional Audience(s): Front Office
Our world is rapidly changing, and so are the patients we see in our practices. Like these patients, we bring our own unique hopes, fears, backgrounds, beliefs, and expectations to the dental office — whether they are visible to us or not. By better understanding the unique needs and perspectives of both our patients and ourselves, we can continue to improve how we provide high quality, culturally appropriate care.
In this interactive, discussion-based course, participants will learn about and discuss how to use their strengths, curiosity, and vision to continuously improve patient communication, safety, and culturally responsive care that meets patients where they are. The result? Improved health and greater patient and provider satisfaction.
It is recommended that participants take Part One, “Introduction to Diversity, Equity & Inclusion in the Dental Office: What It Is and Why It Matters,” prior to taking Part Two.
Learning Objectives:
Define what culturally appropriate care is, why it’s important, and what it means to them as providers and to their practices/clinics in the treatment of patients.
Identify and share ideas about how to deliver culturally appropriate care in the dental office.
Have access to resources, support, training, and learning opportunities to further their learning.
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