Additional Audience(s): Hygienist, EFDA/Dental Assistant, Front Office
As professionals, we are all expected to be effective leaders. But where do we learn those skills? Certainly not in dental school. All-star leadership of a team can be learned and not simply by trial and error or role modeling others (including bad behaviors). This course will prepare you and your team to be effective leaders, to understand your individual style, to think strategically, to manage the team more effectively with less stress, and to deal with inevitable conflict among team members without losing sleep at night.
Love Dentistry but Hate Managing People! Managing People with Heart and Assertiveness Managing Conflict Crucial Conversations Managing Stress Through Mindfulness Practices
Learning Objectives:
Recognize team dysfunction and appreciate the need to manage conflict effectively.
Learn the basics of crucial conversation, essential for effective team function.
Appreciate the value of mindfulness technique as a stress management tool.
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